Legal Documents

F 99 — Terms & Conditions

Please read these Terms and Conditions carefully before using the F 99 platform. All rules relating to accounts, payments, bonuses, and gaming are clearly outlined here.

Last Updated: January 2026

By registering or using the F 99 platform, you are deemed to have fully accepted these Terms & Conditions. If you disagree with any of the terms, please refrain from using the platform.

1 General Terms & Basis of Agreement

F 99 is an online gaming and Sports Betting platform. These Terms and Conditions ("Terms") form a legally binding agreement between F 99 ("we", "the Platform") and its users ("member", "you").

By using F 99's website, mobile app, or any of our services, you agree to these terms and conditions. These terms may be updated from time to time, and the latest version will apply.

F 99 has published these terms in Bengali for its Bangladesh members. However, the English version will prevail in the event of any legal dispute.

This platform is strictly for individuals aged 18 and above. Use by minors is absolutely prohibited.

2 Account Registration & Verification

To create a membership on F 99, you must register with accurate and complete information. Each person is allowed only one account. Opening multiple accounts is strictly prohibited.

All information provided during registration must be accurate and your own. F 99 reserves the right to suspend or close any account registered with false details, at any time.

  • Registration requires your correct full name, date of birth, address, and contact details
  • Email verification is mandatory
  • A copy of a national ID card or passport may be required for KYC verification
  • Full identity verification is mandatory before the first withdrawal
  • Members are responsible for keeping their account password confidential

If unauthorized access to your account is detected, contact the F 99 support team immediately.

3 Eligibility & Permitted Regions

The following conditions must be met to use F 99:

Terms Details
Age You must be at least 18 years of age at the time of registration
Legal Capacity Members must be legally eligible to enter into a binding agreement
Personal Account The account must be opened in your own name and for your own use
Mental Capacity Members must have the mental capacity to make sound gaming decisions
Self-Exclusion Members who have voluntarily left or been removed by F 99 are not eligible to re-register

F 99 does not take responsibility for serving users in regions where online gaming is legally prohibited. It is the member's own responsibility to be aware of and comply with the laws applicable in their area.

4 Deposit, Withdrawal & Payment Policy

F 99 currently supports deposits via Mobile Pay, Nagad, Rocket, and Upay. Deposits are typically credited to your account instantly.

  • Minimum deposit amount: ৳200
  • Maximum single deposit: as per the limit set by F 99
  • Deposits must be made only from the member's own payment account
  • Use of third-party payment methods is prohibited

For withdrawals:

  • Minimum withdrawal amount: ৳500
  • KYC verification must be completed before your first withdrawal
  • Withdrawal requests may take up to 24 hours to process
  • Withdrawals can only be made to the same payment method used for the deposit
  • Withdrawals may be delayed if bonus wagering requirements have not been met

F 99 may request additional verification for any suspicious transaction. Immediate action will be taken if money laundering or fraudulent activity is detected.

5 Bonus, Promotion & Reward Terms

All bonuses and promotions at F 99 come with their own terms. Please read the relevant conditions carefully before claiming any bonus.

General Bonus Terms:

  • The welcome bonus is available to new members only and applies to the first deposit
  • Withdrawing a bonus typically requires meeting a wagering requirement of 20x to 35x
  • If wagering requirements are not met within the specified timeframe, the bonus will be forfeited
  • Promotions cannot be combined unless explicitly stated otherwise
  • Bonus terms and conditions may differ for VIP members
  • Winnings from free spins are also subject to wagering requirements

If bonus terms are violated or a bonus is obtained through fraudulent means, the bonus and any associated winnings will be forfeited and the account may be suspended.

6 Gaming Rules & Betting Policy

All games on F 99 are RNG certified by independent third parties. Game outcomes are entirely random and cannot be predetermined by F 99 or any member.

For Sports Betting:

  • F 99 has the final say on accepting or rejecting any bet
  • Bets placed at incorrect odds due to a technical error will be considered void
  • In the event of an abandoned match, bets will be settled according to the rules of the relevant sport
  • For bets affected by technical delays in live betting, F 99's decision on the outcome is final
  • F 99 sets the maximum bet limit per event

In Live Casino, the dealer's decisions and game outcomes are final. Bets on incomplete games due to technical issues are generally refunded.

7 Prohibited Activities & Code of Conduct

The following activities are strictly prohibited on F 99:

  • Creating multiple accounts or using another person's account
  • Attempting to fraudulently profit from bonuses (bonus abuse)
  • Attempting to manipulate game outcomes through cheating or the use of unauthorized software
  • Money laundering or use of illegal funds
  • Cyberattacks or any attempt to breach platform security
  • Misconduct or harassment toward other members
  • Registering using a fake identity or fraudulent documents
  • Use of third-party payment methods

Any breach of this prohibition will result in immediate account closure, forfeiture of all winnings and balances, and legal action where necessary.

8 Account Suspension & Closure Policy

F 99 reserves the right to suspend or close any account in the following circumstances:

  • Where evidence of a terms violation is found
  • Failure to complete identity verification or providing false information
  • Suspicious financial transactions or fraudulent activity
  • Security Concerns
  • Court or regulatory authority order
  • At the member's own request (self-exclusion)

Members may request account closure at any time. In such cases, the verified balance (excluding bonuses) will be refunded. To request self-exclusion as part of responsible gaming, please contact the F 99 support team.

9 Liability Limitations

F 99 is not liable for the following:

  • Disruption to gameplay due to internet or technical issues
  • Server downtime from third-party game providers
  • Any losses caused by issues with a member's own device or internet connection
  • Force majeure or unforeseen circumstances (natural disasters, war, etc.)
  • Any losses resulting from a member sharing their password or login credentials with others

Under any circumstance, F 99's maximum liability is limited to the value of the transaction directly involved.

10 Privacy & Data Protection

F 99 is committed to protecting members' personal information. Our Privacy Policy details how data is collected, stored, and used.

  • Members' personal information is never sold to third parties
  • Your information is used solely for service improvement and legal compliance
  • All data is secured with SSL encryption
  • KYC documents are stored on secure servers and can only be accessed by authorized personnel

For more details, visit our Privacy Policy View page.

11 Dispute Resolution Process

If you have a dispute with F 99, please contact our support team first. We aim to resolve all complaints within 72 hours.

Steps for dispute resolution:

  1. Submit a written complaint to the F 99 support team (support@f99.life)
  2. The support team will provide an initial response within 48 hours
  3. Unresolved issues will be escalated to the management level
  4. If no resolution is reached, third-party mediation may be sought

In any betting dispute, F 99's decision shall be considered final unless a technical error is proven.

12 Terms Update Policy

F 99 reserves the right to modify these Terms and Conditions at any time. When changes are made:

  • Updated terms will be published on the website along with the effective date
  • Members will be notified by email of any significant changes
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated terms

If you do not wish to accept the updated terms, you may request account closure and receive your verified balance back.

For any questions or complaints, reach us at: support@f99.life — our team is available 24/7.

What makes F 99's terms and conditions different?

Transparency and fairness are our core principles

Fully in Bengali

F 99's Terms & Conditions are written in plain language — no complex legal jargon, just clear and straightforward explanations.

No hidden clauses

Bonus terms, payment limits, and withdrawal procedures are all stated transparently. F 99 has no hidden charges or ambiguous rules.

Member Protection

F 99's rules aren't just about the platform — every clause is designed to protect members' rights and ensure their safety.

Regular Updates

Members are notified in advance of any changes. The update date is always clearly stated.

Fair Gaming

Through RNG certification and third-party audits, F 99 ensures that the outcome of every game is completely fair and unbiased.

24/7 Support

If you have any questions about our terms, F 99's Bengali support team is available around the clock to help.

General FAQs

The most frequently asked questions about our Terms & Conditions

No — each individual may only register one account on F 99. If multiple accounts are detected, all accounts will be closed and all balances and winnings will be forfeited.

A wagering requirement means you must bet your bonus amount a set number of times before you can withdraw. For example, a BDT 1,000 bonus with a 20x wagering requirement means you need to place BDT 20,000 in bets before that bonus can be withdrawn.

Withdrawal requests are typically processed within 24 hours. However, first-time withdrawals require KYC verification to be completed beforehand, which may take an additional 24 hours.

For significant changes, a notification will be sent to your registered email. The latest update date is always displayed on the site. We recommend checking this page regularly.

Email us at support@f99.life or reach out via live chat. If you wish to self-exclude as part of responsible gaming, we'll act promptly. Any verified balance will be refunded.

Play with peace of mind at F 99

Clear rules, fast payments, and local support — join F 99 and enjoy a safe gaming experience.

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